FileMaker Customer Support (California): 800-325-2747. Typically a customer is allowed one free tech support contact that ends in resolution. After that there is a charge for tech support.
In order to promptly process your FileMaker order ALL of the following information must be included on your P.O.
1. Name of a contact person and their email address.
2. Phone number of contact person.
3. School address.
4. Purchase order number.
PLEASE INCLUDE A $5 PROCESSING CHARGE ON YOUR P.O.. FileMaker delivers all licenses electronically. Delivery usually takes 3-5 business days. The customer will receive an email with a link to the PDF license certificate as well as a link to the media download. Please include your contact email address on your purchase order. Optional Media kits and manuals may be purchased for an additional fee and are listed near the end of this price list.
FileMaker Pro 9 was released in July, 2007 and offers many new features that are detailed at www.filemaker.com.
Upgrades from FileMaker Pro 9 are not available through ACTEM's MVLA program. You must purchase the new version.
If you are running FileMaker 8.5 and wish to purchase another copy, you need to purchase a FileMaker v9 license for $99 plus part# TM312LL/A the downgrade path. A version of FileMaker 8.5 media on a CD will be shipped to you.
If you own FileMaker Server 8 and you want to upgrade to FileMaker Server 9 your current FileMaker VLA -Volume License Agreement Number- must accompany an upgrade order.
FILEMAKER DOES NOT ALLOW RETURNS OF LICENSED PRODUCTS
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